Cookie Policy

At Surfixy CRM (“we”, “our”, or “us”), we use cookies and similar technologies to enhance your experience on our platform, analyze usage, and support marketing and security functions. This Cookie Policy explains how and why we use these technologies and your choices regarding them.

1. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help the website remember your preferences, improve performance, and provide a personalized user experience.

2. Types of Cookies We Use

a. Essential Cookies
  • Required for core functionality (e.g., login, user authentication, session management).
  • Cannot be disabled.
b. Performance & Analytics Cookies
  • Help us understand how users interact with the platform.
  • Improve speed, usability, and performance (e.g., Google Analytics).
c. Functionality Cookies
  • Remember user preferences such as language, dashboard layouts, or user roles.
d. Marketing & Targeting Cookies
  • Used to deliver relevant content and measure the effectiveness of campaigns.

3. Third-Party Cookies

Some cookies on our platform are placed by third-party services we use, such as:

  • Google Analytics
  • Stripe (for payments)
  • Intercom or other chat services

These services may collect data independently and are governed by their own privacy policies.

4. How You Can Control Cookies

  • Cookie Consent Banner: When you first visit our site, you’ll see a banner asking for your consent.
  • Browser Settings: You can manage or disable cookies via your browser settings.
  • Opt-out Tools: For analytics or ads, you may use tools like Google Ads Settings or YourOnlineChoices.

Note: Disabling some cookies may affect your experience with our platform.

5. Data Collected via Cookies

  • Browser type
  • IP address (anonymized if required)
  • Pages visited
  • Time spent on the platform
  • Preferences and interaction history

All such data is processed under our Privacy Policy and in compliance with applicable laws (e.g., GDPR, DPDPA).

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns about our Cookie Policy, please contact:

Email: info@surfixy.com

Address: Surfixy, Chennai, Tamil Nadu, India